Privacy Policy

1. Introduction Neuroinclusive Works CIC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

Personal Details: Name, email address, phone number, and postal address.
Financial Information: Payment details for service fees and donation processing.
Professional Information: Employment details if engaging in corporate neurodiversity training.
Communication Preferences: Preferences for receiving communications from us.
Other Relevant Data: Any information provided in relation to our services.

3. How We Collect Data

We collect data through:

Direct interactions (e.g., when you contact us, sign up for services, or attend workshops).
Automated technologies (e.g., website interactions, emails, and CRM systems).
Third-party sources (e.g., referrals, donations, or corporate clients).

4. How We Use Your Data

We use your personal data to:

Provide person-centred planning services, group workshops, and corporate neurodiversity training.
Process payments and donations.
Communicate with you regarding services, updates, and marketing (where consent is given).
Manage our relationship with clients, partners, and donors.
Comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process personal data under the following legal bases:

Contractual Necessity: To deliver services and manage transactions.
Legitimate Interests: For business operations, service improvement, and marketing.
Legal Obligation: For accounting, tax, and regulatory compliance.
Consent: Where required for marketing and certain processing activities.

6. Third-Party Services

We use third-party service providers to manage certain aspects of our operations:

Sage: For accounting and financial transactions.
Hubspot: For email communications and customer relationship management (CRM).
Microsoft Office Suite: For document management and communication.
Linkedin and Facebook : for social media communication

These third parties process data in accordance with their own privacy policies, and we ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Data Security

We implement security measures to protect personal data, including encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under UK GDPR, you have the following rights:

Access your personal data.
Request corrections to inaccurate or incomplete data.
Request deletion of your data where applicable.
Object to processing or request restriction of processing.
Withdraw consent where processing is based on consent.
Request data portability.

To exercise these rights, contact us at maria@neuroinclusiveworks.com

10. Sharing Your Data

We do not sell personal data. We may share data with:

Service providers assisting with our operations.
Regulatory bodies or law enforcement when legally required.

11. Cookies and Website Tracking

We may use cookies to enhance website functionality and analyze user interactions. Users can manage cookie preferences via browser settings.

12. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

13. Contact Information

For any questions or concerns regarding this Privacy Policy, contact us at:

Neuroinclusive Works CIC
Email: maria@neuroinclusiveworks.com

Address: 1 Derby Street, Edinburgh, EH6 4SQ

Privacy Policy

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